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Customers Frequently Asked Questions

  1. Could P32 crimp up to 2 inch 4 layers?

Answer: Yes, there is no problem, it could crimp all series hydraulic hoses up to 2 inch 4sh.

  1. How many sets of dies with the machine, it is free?

Answer: We have 13 sets of dies with the 2 inch hydraulic hose crimping machine for free. Dies number is 14,16,19,22,26,30,34,39,45,51,57,63,69.

  1. If i need smaller dies or special dies? Could you kindly offer?

Answer: Absolutely. If you need other size, please kindly contact our marketing manager. All kinds of dies size could be customized,please do not worry at all. Also wire rope, air condition hose and air suspension, different shape of dies could be customized without problem.

  1. what is the dies number 14 means?

Answer: That means when the dial number is 0, the min diameter(hose with fitting after crimping ) is 14mm. And NO.14 dies crimping range is from 14-16mm.

  1. If I want a crimper that your website do not show, how could i do?

Answer:Please contact our number or email on website. Also you could just leave your email and contact number via our website, our marketing manager will reply and offer you the most suitable solution.

  1. I have few experience on importing, how could I do?

Answer: Please do not worry. We are in exporting for almost 20 years and we are very familiar with all the process. Just tell me your port or destination, we could handle all rest for you.

  1. What is payment terms?

Answer:Normally if the hose crimper is in stock, our payment terms is TT in advance 100%. If need to be customized, 30% deposit and balance paid against the bill of lading.

  1. what is your delivery time?

Answer:We have warehouse and 4S store keeps machines are in stock and we could arrange delivery after 2-3 days after your payment. If you need customize the dies or motor, delivery time will be within 15 days.

  1. what is your warranty?

Answer:One year warranty for the whole machine. All life time technical support.

If there is something wrong with the spare parts in one year, free spare parts will be provided. Repair video and call is available.

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